By using cateringmu.eshops.mu, you agree to be bound by our Privacy Policy.

This privacy policy sets out how cateringmu.eshops.mu uses and protects any information that you give when you use this website.

cateringmu.eshops.mu is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

cateringmu.eshops.mu may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2020.

What we collect

We may collect the following information:

  • Name
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer and purchased items

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services listed on the marketplace.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We accept Credit Cards as mode of payment. All payments are secured by SSL (Secure Socket Layer).

cateringmu.eshops.mu processes payment through MIPS MyPay who does not store card details. MIPS My Pay is a PCI (Payment Card Industry) compliant payment ecosystem.

When you choose an online payment option, your card information is securely processed through the payment gateway.

Rest assured that your card is safely encrypted as it travels over the Internet.

Important: It is the buyer’s responsibility to verify, under 48 hours, that payment corresponds to what should have been paid and that payment has well been done. No reclamation can be made to MIPS after 48 hours.

The following conditions apply to the use of our e-commerce platform for your orders.

All our dishes are prepared following strict hygiene measures.
“A la carte” dishes are delivered in “Eco-friendly” containers that can be heated in the microwave (without lid).
The dishes “Sous-vide” are blast frozen and are vacuum packed. They are sterilized at 100 ° C after packaging. You can keep them for a few days in the fridge.
Warm up at home by following our instructions.
The delivery is made by refrigerated truck to not break the cold chain. No delivery additionnal costs if your order is equal or more than Rs 1500. No delivery below RS 500 order, but Take Away possible. Between Rs 500 & Rs 1499, Rs 150 will be charged for delivery cost. Deliveries only North & East from Balaclava to Roches Noires / Poste Lafayette.
Orders will be confirmed after receipt of payment. Orders confirmed before 3 p.m. will be delivered between 3:30 p.m. and 6 p.m. the same day.

For any other information, contact us on  268 15 79 / 52 52 62 89 or email us on cateringpointmu@gmail.com.